How it works

Trade safely in three steps

Your money is protected from the moment you pay until you confirm — no exceptions.

1

Find a listing

Browse verified listings across Genshin Impact, Mobile Legends, and Valorant. Filter by game, listing type (account, items, top-up), price range, and seller rating. Every listing shows exactly what you're getting — screenshots, account details, and attributes are required before a listing goes live.

2

Pay into escrow

When you're ready to buy, your payment goes into ZenLootX escrow — not to the seller. The seller is notified and has a set window to deliver the account or items. Your money is held securely and cannot be touched by the seller until you confirm delivery.

3

Confirm delivery

Once the seller delivers, log in, check the account or items match the listing, and confirm. That releases the payment to the seller. If something is wrong — wrong account, missing items, misrepresented details — open a dispute instead. We review both sides and make a fair call.

4

Leave a review

After every completed order, both buyer and seller can leave a review. Ratings are tied to real, completed transactions — not self-reported. This keeps the marketplace honest and helps future buyers make informed decisions.

Common questions
What if the seller doesn't deliver?
If the seller misses the delivery window or never responds, the order is cancelled and your payment is refunded in full. You will never lose money to a non-delivering seller.
What if the account is different from the listing?
Don't confirm — open a dispute. Our team will review the listing details against what was delivered and decide whether to release the payment or issue a refund.
How are sellers verified?
Every seller goes through an ID verification process before they can list anything. Anonymous sellers are not allowed on ZenLootX.
How long does escrow hold the money?
Escrow holds the payment until you confirm delivery or a dispute is resolved. There is no automatic release — you are always in control of when the seller gets paid.

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